Refund, Return, Exchange Policy

At Women Are Drugs, we are committed to ensuring your satisfaction with our products and services. We understand that there may be instances where a refund is necessary, and we strive to handle these situations with transparency and fairness. Please read our refund policy carefully to understand your rights and obligations as a customer.

By making a purchase on www.WomenAreDrugs.com, you agree to the following terms and conditions related to refunds:

1. General Refund Policy

We offer refunds only under certain conditions outlined below. All sales of exclusive, member-only items and customized products are final and non-refundable unless they meet the criteria for defective or damaged goods, as outlined in Section 3.

• Standard Products: Refunds are NOT available for standard products (those not marked as final sale or customized).
• Memberships: All membership purchases, including Social Addict, Starter Addict, Casual Addict, Hardcore Addict, and Ultimate Addict tiers, are non-refundable after the free trial period has ended (if applicable). Once your membership billing cycle begins, no refunds will be provided for that month’s membership fees.

2. All Sales Our Final

Non-Refundable Items:

• Custom orders and products with personalized colorways.
• Digital products such as downloadable, and membership credits.
• Standard products.
• Sale items marked as “final sale.”
• Gift cards and promotional items.

3. Defective or Damaged Products

If you receive a product that is defective, damaged, or incorrect, you are eligible for a full refund or replacement. We apologize for any inconvenience caused and will work to resolve the issue promptly.

To qualify for a replacement due to damage or defects:

• Contact us at CS@WomenAreDrugs.com within 48 hours of receiving your order. Please include:
  • Your order number.
  • A description of the defect or damage.
  • Photos of the defective or damaged product and the packaging.

We may request that you return the defective or damaged item to us. If a return is necessary, Women Are Drugs will provide a prepaid return shipping label. Once we have received and inspected the returned item, we will process the refund or send a replacement.

4. Replacement Process

If your replacement request is approved, the replacement will be processed as follows:

1. You will receive an email confirming the approval or rejection of your replacement.

Store Credit Option: As an alternative to a monetary refund, you may opt to receive store credit equal to the refund amount. Store credit can be applied toward any future purchase on our website and does not expire.

5. Shipping Costs and Non-Refundable Charges

Shipping costs are non-refundable unless the product is defective, damaged, or an error on our part.

• If your order qualified for free shipping and you request a refund for any part of your order that reduces the total order amount below the free shipping threshold, shipping charges may be deducted from your refund.
• The customer is responsible for return shipping costs unless the product is defective, damaged, or we made an error in shipping.

6. Membership Refunds

Membership fees for the Social, Starter, Casual Addict, Hardcore Addict, and Ultimate Addict tiers are non-refundable after the start of the billing cycle. Free trial periods allow customers to explore membership benefits risk-free. Once the trial ends and payment is processed, no refunds will be issued for that month.

For limited-time promotional memberships (e.g., the Addict Trial tier), refunds are not available after membership activation, but you may cancel your membership at any time before the next billing cycle.

7. Digital Products Refunds

Due to the nature of digital products, such as eBooks, or downloadable content, all sales of digital products are final and non-refundable. We encourage you to carefully review all product descriptions before making your purchase.

8. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will take effect immediately upon posting to our website. It is your responsibility to review this page regularly to stay informed of any updates.

9. Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us at:

Women Are Drugs
35 E Horizon Ridge Pkwy, Ste 110 #499 Henderson, NV 89002
Email: CS@WomenAreDrugs.com