Shipping Policy

At Women Are Drugs, we take great pride in ensuring that your products arrive safely and promptly. This Shipping Policy outlines our shipping practices and what you can expect when placing an order on www.WomenAreDrugs.com. Please read this policy carefully before completing your purchase. By placing an order, you agree to the terms of this policy.

1. Order Processing Time

All orders are processed and prepared for shipment within 1-3 business days after your purchase is completed. During high-volume periods (such as holidays, promotional events, and sales), processing times may extend slightly. You will be notified of any significant delays.

Business days are defined as Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Options and Delivery Times

We offer several shipping methods to ensure you receive your products in a timely and convenient manner. Below are the standard shipping options:

• Standard Shipping (Domestic): Delivery within 5-7 business days once your order has been processed.
• Priority Shipping (Domestic): Delivery within 2-4 business days once your order has been processed.
• International Shipping: Delivery within 7-21 business days, depending on the destination and customs processing.

Please note that delivery times are estimated and may vary depending on external factors such as weather, courier delays, and customs clearance for international shipments.

3. Free Shipping Eligibility

We offer free standard and priority shipping with certain membership tiers (subject to change based on promotions and events). To qualify for free shipping:

• Your order subtotal must meet or exceed the specified threshold before taxes and discounts.
• Free shipping is available only for domestic U.S. orders, unless otherwise stated.

For Casual Addict, Hardcore Addict, and Ultimate Addict members, free shipping is included as part of your membership benefits, regardless of the order amount.

4. Shipping Costs

Shipping costs are calculated based on the weight of the items, shipping method, and destination. You will see all applicable shipping charges at checkout before finalizing your order.

For international orders, additional duties, taxes, and customs fees may apply. These charges are the responsibility of the customer and are not included in our shipping fees. We recommend checking with your local customs office for further information.

5. Shipping Notifications

Once your order has been shipped, you will receive a confirmation email that includes your tracking number. You can use this tracking number to monitor the status and location of your shipment.

If you do not receive a tracking number within 48 hours of your order being shipped, please check your spam folder or contact us at CS@WomenAreDrugs.com for assistance.

6. Shipping Restrictions

Women Are Drugs currently ships to the United States and international destinations. However, please note that certain countries may have restrictions on product imports or shipping prohibitions. We are unable to ship to:

• Countries with high-risk postal services or legal restrictions on apparel imports.
• Sanctioned countries where shipping is restricted by international law.

In the event that your country cannot be shipped to, you will be notified during checkout or shortly after your purchase, and a refund will be issued.

7. Delayed or Lost Shipments

We strive to ensure your order arrives on time, but delays may occasionally occur due to circumstances beyond our control (e.g., weather, customs delays, or courier service issues). If your shipment is delayed, please use your tracking number to check the status of your package or contact the courier for more information.

If your package appears to be lost in transit, please reach out to us at CS@WomenAreDrugs.com. We will work with the courier to locate your package and determine the next steps. Women Are Drugs is not responsible for delays or lost shipments caused by the courier, but we will do everything possible to resolve the issue.

8. Incorrect Shipping Information

It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. Please ensure that your shipping address, contact details, and any other relevant information are correct.

• If incorrect shipping information is provided, Women Are Drugs is not responsible for lost or undelivered packages.
• If you notice an error in your shipping information after placing your order, please contact us at CS@WomenAreDrugs.com immediately. We will do our best to update the shipping information if the order has not yet been shipped. 

9. Failed Delivery Attempts & Unclaimed Packages

If delivery is attempted and fails due to an incorrect address, absence at the time of delivery, or other customer-related issues, the package may be returned to Women Are Drugs or held by the courier for re-delivery.

• Unclaimed Packages: If a package is returned to us as unclaimed or undeliverable, we will contact you to arrange a re-shipment, subject to additional shipping fees.
• Failed Delivery Attempts: If the courier attempts delivery and no one is available to receive the package, it is the customer’s responsibility to contact the courier for re-delivery or pickup from a designated location.

10. Damaged or Missing Items

We carefully package all orders to ensure that they arrive in perfect condition. If your package arrives damaged or if items are missing, please follow these steps:

1. Take clear photos of the damaged package and/or items.
2. Contact us at CS@WomenAreDrugs.com within 48 hours of receiving your order, and include the photos, your order number, and a description of the damage or missing items.

We will investigate the issue and offer a replacement, store credit, or refund as appropriate.

11. International Orders & Customs

For international customers, please note:

• Your order may be subject to customs duties, taxes, and fees imposed by your country’s customs department.
• Women Are Drugs is not responsible for customs delays or any additional fees that may be applied upon delivery.
• You, as the customer, are responsible for paying any customs duties, taxes, or fees incurred. These charges vary depending on your country’s regulations.

If your package is refused by customs or unclaimed at the time of delivery, it may be returned to us. Refunds will be issued for the returned item(s) but will not include original shipping costs or any customs fees paid.

12. Pre-Orders

For items marked as Pre-Order, please note that shipping times may be delayed due to production schedules. The estimated shipping date will be displayed on the product page and during checkout. You will receive a shipping confirmation and tracking number once the item has been dispatched.

13. Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us at:

Women Are Drugs
35 E Horizon Ridge Pkwy, Ste 110 #499 Henderson, NV 89002
Email: CS@WomenAreDrugs.com